Last Updated: 06/03/2025
Welcome to ekko Acoustics. These Terms and Conditions govern your use of our website (ekkoacoustics.com) and our products and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our website.
1. General Information
1.1 ekko Acoustics is a manufacturer of high-quality acoustic solutions, including panels, baffles, and lighting. 1.2 These Terms apply to all users of the website, including browsers, customers, and contributors.
2. Use of the Website
2.1 You must be at least 18 years old to use this website. 2.2 You agree not to use the website for any unlawful purpose or in any way that could damage the website or impair its availability. 2.3 We reserve the right to modify or discontinue any aspect of the website at any time without notice.
3. Products and Services
3.1 All products displayed on the website are subject to availability. 3.2 We make every effort to ensure product descriptions, images, and specifications are accurate, but we do not warrant that they are error-free. 3.3 We reserve the right to modify or discontinue any product without notice.
4. Orders and Payments
4.1 By placing an order, you agree to provide accurate and complete payment and shipping information. 4.2 We reserve the right to refuse or cancel any order for any reason, including suspected fraud or stock unavailability. 4.3 Prices are subject to change without notice. Any applicable taxes and shipping costs will be added at checkout. 4.4 Payments must be made via the methods accepted on our website.
5. Shipping and Delivery
5.1 Estimated delivery times are provided as guidance only and are not guaranteed. 5.2 We are not responsible for delays caused by external factors such as shipping carriers or customs. 5.3 Risk of loss and title for items pass to you upon delivery.
6. Returns and Refunds
6.1 If you are not satisfied with your purchase, you may request a return in accordance with our Return Policy. 6.2 Products must be returned in unused condition and in original packaging. 6.3 Refunds are issued at our discretion and may be subject to restocking fees.
7. Intellectual Property
7.1 All content on this website, including text, images, logos, and designs, is the property of Ekko Acoustics and is protected by intellectual property laws. 7.2 You may not use, reproduce, or distribute any content without our express written permission.
8. Limitation of Liability
8.1 To the fullest extent permitted by law, Ekko Acoustics shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. 8.2 We do not guarantee that the website will be error-free, uninterrupted, or free of viruses.
9. Privacy Policy
9.1 Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.
10. Governing Law
10.1 These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. 10.2 Any disputes arising under these Terms shall be resolved in the courts of England and Wales.
11. Changes to Terms
11.1 We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated Terms.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
ekko Acoustics
Email: info@ekoacoustics.com
Phone: 01992 445828
Address: Unit 5 Trident Industrial Estate
Pindar Road, Hoddesdon, EN11 0WZ
